HostRocket.Com, Inc. is a privately owned, multi-million dollar corporation located in Upstate New York that was founded in 1999. Today, the company provides shared web hosting services to approximately 50,000 top websites. In addition, the company serves hundreds of additional clients by providing services such a dedicated hosting, e-commerce hosting, collocation, and application hosting. By focusing on service while maintaining affordability, the company provides service that meets the unique needs of each client and exceeds their wildest performance expectations. Customers and vendors across the globe can agree that HostRocket is truly the future of managed hosting.
Uptime Stats for Host Rocket
99.48% uptime
1 server monitored for 423 days
Host Features: (Subject to change. Not intended as a complete list.)
Linux Hosting
Dedicated Servers
Reseller Accounts
Host Multiple Domains on one account
cPanel/WHM Control Panels
24x7 Phone Support
eMail Support
CGI Support
PHP Support
FrontPage Support
mySQL Database Support
eCommerce Shop Support
Fantastico Installer
$50 Yahoo Search Marketing Credit
30-Day Money Back Guarantee
and much more!
Reviews for Host Rocket
Total number of Host Rocket reviews: 3
I've always recomended hostrocket.com
Review by Stewart, IP 216.152.190.38 on 2007-10-19
Time with host at time of review: More than 3 years
Excellent support is the biggest reason I've always recomended hostrocket.com. When I was first starting out and didn't know anything I needed a lot of help and hostrocket was answering troubletickets 10 minutes after I'd submit them. Over the years that has remained typical - amazing! Very fast and no downtime too.
2 out of 2 people felt they could trust this review Stunned
Review by Windsurf, IP 24.122.25.236 on 2007-09-28
Time with host at time of review: More than 3 years
I've been with HostRocket since 2001 and have recommended them often. Unfortunately, can't recommend them anymore.
Although I get good-will answers to my trouble tickets, actual support has become inexistent there; supposedly because of their ViaTalk sister company. Whatever, end result: no support.
I'm using a shared SSL certificate which has expired 10 days ago... (a HostRocket-provided certificate by the way, which THEY forget to renew annually)
First trouble ticket was not answered at all. The second ticket (a few days later) had a polite, but evasive answer. Third ticket (2 more days later)... "We'll take care of that ASAP". Really? Fourth ticket (another day later)... still not solved.
My online store has been without a valid SSL certificate for 10 days now. No matter how good HostRocket was for 7 years, it's now wasted money for a broken service, which hurts online sales.
HostRocket, I'm flabbergasted by this new irresponsible business behavior. I can't coerce you into fixing this problem, all I can do is move to another host -- online business has to resume.
Stunned, to say the least.
2 out of 3 people felt they could trust this review I'd recommend them without hesitation
Review by John Risken on 2007-09-03
Time with host at time of review: More than 3 years
I've been using HostRocket for about three years now - ever since they were praised by a well-known political activist during the 2004 election when the other side tried to kill his site with dDOS attacks. He thought their technical support was superb.
I have to agree. When I've contacted them through their trouble ticket system, their response has been prompt (often within a few minutes), accurate, and helpful. Many times they have given multi-paragraph instructions on how to do something without once dissing my lack of experience.
When I've had an immediate problem, I've used their toll-free support number. On weekends and evenings I may have to hold for 15 minutes, but I've always gotten through.
Finally, their pricing has adapted to the times. I can now shared-host multiple subdomains (with parked/pointed domain names) for what I used to pay for a single domain.
I'd recommend them without hesitation.
4 out of 4 people felt they could trust this review
