Host Gator provides Reseller Web Hosting and Shared Hosting solutions.
Host Gator offers 24/7/365 phone support, 99.9% uptime, and have a 30 day money back guarantee. Your site will be on a top-of-the-line Dual Xeon server that can provide instant backups of your site (this is available via the control panel). The cPanel control panel is one of the best in the industry, and they have over 52 scripts that can be installed with a click of the mouse.
I justed wanted to say that I have used all the top hosting companies and I never had problems with them nor can I complain. That being said Host Gator is the best because of their customer service. I have never had a problem getting someone on the phone and if I needed help I was treated like my problem was their problem. If a person is new to web hosting Host Gator is by far the best with their in depth tutorials. I can't say enough good things keep up the good work. Thank you!
6 out of 7 people felt they could trust this review Fantastic Service
Review by GregG on 2008-04-17
Time with host at time of review: Please Select
I have a dedicated server with Host Gator. I have been approached by other companies offering the server at less money, but I will not change.
The service I have recieved from their support has been fantastic. Originally I was not to sure about support tickets, but everytime I send one they get back to me right away.
I recently had a major e-mail problem. One of the admins Josh Lo took on the task and did not let up until the problem was resolved. Kuddos to him again!!
Many thanks to all of you.
3 out of 4 people felt they could trust this review Hostgator is HI-QUALITY
Review by Tim Motley, IP 69.29.21.226 on 2008-03-08
Time with host at time of review: 1-2 months
I transferred around the end of January from ipower to hostgator. I signed up for the Swamp Croc package and the difference has been night and day.
My sites load very quickly... mostly under 1/2 second load times on a very heavily modded phpbb forum/portal. Vanilla phpbb3 board loads nearly instantly. Joomla site is smooth and fast, Wordpress is lightning fast, and storage capacity is seemingly endless.
I had some issues with the domain transfer from ipower (horrible service and support there) and Hostgator support helped me through it quickly.
I had a problem with my email account not being accessible and it was resolved almost instantly when I contacted support.
They offered to transfer my entire site from ipower for me for free but I chose to do the migration myself.
They have given lots of notice on the upgrade to php5 and mysql5 and I've had time to make sure my sites are up-to-date.
I give Hostgator an A+ grade so far. I would steer anyone looking for a quality host to choose Hostgator.
6 out of 8 people felt they could trust this review