Host Gator provides Reseller Web Hosting and Shared Hosting solutions.
Host Gator offers 24/7/365 phone support, 99.9% uptime, and have a 30 day money back guarantee. Your site will be on a top-of-the-line Dual Xeon server that can provide instant backups of your site (this is available via the control panel). The cPanel control panel is one of the best in the industry, and they have over 52 scripts that can be installed with a click of the mouse.
The BEST customer service. Response to questions by e-mail is fast, usually within a matter of minutes. Techs call you by first name and do solve problems, even the ones I caused. If they doubled their price I would still stay.
4 out of 4 people felt they could trust this review It just works!
Review by Mark L on 2008-01-08
Time with host at time of review: 12-18 months
I chose HostGator based on reviews here and on another website. I wanted maximum uptime with minimum fuss. It's been a year now hosting about a dozen domains on HG and I am super-satisfied. Never even a second of downtime and their support has been awesome the few times I've needed to contact them. The only thing I don't like is the lack of a virtual dedicated server option, but honestly I don't need it. It would just be icing on the already great cake. Speeds are great and everything just works.
8 out of 8 people felt they could trust this review Excellent host so far!
Review by Chris Jacobson, IP 24.79.139.3 on 2008-01-04
Time with host at time of review: 1-4 weeks
I've had a reseller account with another host since 2005, but made the switch to HostGator on December 23rd. The main reason I switched was because of poor uptime. Hopefully HostGator will prove to be different.
My sites were moved over without any hassle, as the transfer department did all of this for me within 48 hours. Two of my sites were displaying database errors once they were moved over, but the support team was quick to tweak those issues for me in a matter of hours. A special thanks to Kim and Jesse who assisted me with everything!
On my old host I was paying $24.95/month and an additional $19.95/month for WHM AutoPilot. With HostGator I'm extremely impressed that I'm only paying $24.95/month, which INCLUDES AutoPilot. I'm actually saving money this time around and I feel I have a way better host to show for it.
Thanks guys and I look forward to being a long time customer.
2 out of 2 people felt they could trust this review