Host Gator provides Reseller Web Hosting and Shared Hosting solutions.
Host Gator offers 24/7/365 phone support, 99.9% uptime, and have a 30 day money back guarantee. Your site will be on a top-of-the-line Dual Xeon server that can provide instant backups of your site (this is available via the control panel). The cPanel control panel is one of the best in the industry, and they have over 52 scripts that can be installed with a click of the mouse.
I've had a reseller account with another host since 2005, but made the switch to HostGator on December 23rd. The main reason I switched was because of poor uptime. Hopefully HostGator will prove to be different.
My sites were moved over without any hassle, as the transfer department did all of this for me within 48 hours. Two of my sites were displaying database errors once they were moved over, but the support team was quick to tweak those issues for me in a matter of hours. A special thanks to Kim and Jesse who assisted me with everything!
On my old host I was paying $24.95/month and an additional $19.95/month for WHM AutoPilot. With HostGator I'm extremely impressed that I'm only paying $24.95/month, which INCLUDES AutoPilot. I'm actually saving money this time around and I feel I have a way better host to show for it.
Thanks guys and I look forward to being a long time customer.
2 out of 2 people felt they could trust this review 3 Months Review
Review by Butch on 2008-01-03
Time with host at time of review: 2-4 months
I've been with host gator for 3 months now, and i am satisfied. In the same time I'm hosting with an another company (I might mention i use them as a backup server). So I have had a few customers on the old server and the server speed wasn't great so i switched to host gator. I can say the support is excellent, been with me in the early morning and late night. As my customers have noticed - suddenly their sites are faster and more responsive. I might say that i have tried a few companies before moving to host gator - they are close to hg, but the support here is responsive and it's great talking to them. Keep up the good work.
2 out of 2 people felt they could trust this review Great new home
Review by Koni on 2007-12-30
Time with host at time of review: 1-2 months
Finally got all moved into my reseller account and all is working very well. Have been a reseller with a few other hosts and so far HostGator beats them all.
Left the previous host because of very poor service, very poor server performance and lack of server/progam updates.
This is my first reseller hosting account that uses WHM and Cpanel, so it took me a while to learn and get used to it. Moved all my client sites one by one which it took some time.
Whenever I had a question or issue, HostGator support was very helpful and responsive, usually responding to tickets withing 2 hours or less. This was in stark contrast to my previous host.
Servers have been very fast and responsive, much better than the old host servers.
I am very happy to have the move completed and can now start the new year with a fresh start.
Looking forward to many years here!!
4 out of 4 people felt they could trust this review