Host Gator provides Reseller Web Hosting and Shared Hosting solutions.
Host Gator offers 24/7/365 phone support, 99.9% uptime, and have a 30 day money back guarantee. Your site will be on a top-of-the-line Dual Xeon server that can provide instant backups of your site (this is available via the control panel). The cPanel control panel is one of the best in the industry, and they have over 52 scripts that can be installed with a click of the mouse.
I'm coming up on my 6th month anniversary with hostgator and wanted to share my experiences.
Some info about my site:
domain > nfodump.com use > downloads of large (100mb+) dj mixes in mp3 format. there is also a small coppermine gallery with the 'img' (for posting to msg boards) plug-in. i use about 19gb of disk space and push around 100gb/mo of files.
Review:
uptime and speed > excellent. my uptime for the 6 month period is 99.96%. according to domaintools.com there are 700-some other domains (i realize this isn't end-all be-all accurate) so either i've totally lucked out or the machine i am on runs very efficiently.
support > because this site is pretty basic, i have not had a need for hostgator's support. i have been with them one other time in the past and at that time (approx 1 year ago), their ticket response time was approx. 30 minutes.
pricing > i pay 9.95/mo for 100gb of space and 1,000 gb of bandwidth. while i will never come even remotely close to reaching that, it's nice to know that it is (hopefully) there.
overall > hostgator gets a 5 (out of 5) in my book. they have been good to me with the service they provide, have met my expectations and live up to what they offer on their site.
12 out of 12 people felt they could trust this review 1 Year Review
Review by Dan on 2007-10-04
Time with host at time of review: 12-18 Months
I joined on October, 2006 because my old host, just got worse and worse. To give you an idea, it took many attempts to download a db backup from phpBB. Plenty of troubles, pages hardly loading, support kind but unhelpful.
So I searched on WHT and firstly I went to live chat for pre sales questions. Staff was very kind, friendly and honest. The decision was made within days. DNS updated very quickly (one day or so).
I appreciate how support is given to everybody, how staff understands your issues and especially the fact that HG does not hide problems, even if you are not the customer who gives most money.
I hope HG will never spoil everything by overcharging servers with thousands of accounts and all. Because they are my best host ever.
8 out of 8 people felt they could trust this review
