Host Gator provides Reseller Web Hosting and Shared Hosting solutions.
Host Gator offers 24/7/365 phone support, 99.9% uptime, and have a 30 day money back guarantee. Your site will be on a top-of-the-line Dual Xeon server that can provide instant backups of your site (this is available via the control panel). The cPanel control panel is one of the best in the industry, and they have over 52 scripts that can be installed with a click of the mouse.
I joined on October, 2006 because my old host, just got worse and worse. To give you an idea, it took many attempts to download a db backup from phpBB. Plenty of troubles, pages hardly loading, support kind but unhelpful.
So I searched on WHT and firstly I went to live chat for pre sales questions. Staff was very kind, friendly and honest. The decision was made within days. DNS updated very quickly (one day or so).
I appreciate how support is given to everybody, how staff understands your issues and especially the fact that HG does not hide problems, even if you are not the customer who gives most money.
I hope HG will never spoil everything by overcharging servers with thousands of accounts and all. Because they are my best host ever.
8 out of 8 people felt they could trust this review Very Good
Review by Shane, IP 68.112.7.108 on 2007-09-03
Time with host at time of review: About 2 Years
I've had no problems with them. Even my newbie questions were answered very professionally. Speed is great. No downtime detectable in 2 months. Not the cheapest, but cheap, way better than 1and1 or PowWeb. Many great features are standard.
11 out of 11 people felt they could trust this review
Speed: 5, Reliability: 5, Tech: 4, Customer: 5, Features: 5, Price: 5